Terms of Service

Last updated: March 17, 2026

1. Acceptance of Terms

By accessing or using AsyncGuard ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

AsyncGuard is a middleware SaaS that provides message delivery guarantees, dead letter queue management, and monitoring for enterprise API integrations including Salesforce, Microsoft Dynamics 365, and SAP.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and API keys. Notify us immediately of any unauthorized access.

4. API Keys and Security

Your API keys (ag_live_*, ag_test_*) are confidential credentials.
Do not share API keys in public repositories, client-side code, or insecure channels.
You are responsible for all activity under your API keys.
Salesforce OAuth tokens are encrypted at rest using AES-256-GCM.

5. Acceptable Use

You agree not to:

Use the Service for any illegal purpose
Attempt to circumvent rate limits or usage quotas
Reverse engineer or decompile the Service
Transmit malicious data through the proxy endpoint
Resell access to the Service without authorization

6. Service Level

We aim for high availability but do not guarantee 100% uptime. Current service status is available at asyncguard.dev/status. Paid plans include SLA commitments as specified in your subscription agreement.

7. Data Handling

Message payloads are temporarily stored for processing and retry purposes.
Dead letter messages are retained according to your plan's retention period.
We do not sell or share your data with third parties.
You retain ownership of all data processed through the Service.

8. Payment and Billing

Paid subscriptions are billed monthly via Stripe.
Free trials last 14 days with no credit card required.
You can cancel anytime through the Stripe Customer Portal.
Refunds are handled on a case-by-case basis.

9. Limitation of Liability

AsyncGuard is provided "as is." To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or business interruption.

10. Modifications

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us at hello@asyncguard.dev.